Returns & Exchanges
At Sweets Kendamas, we want you to be fully satisfied with your gear. If you are not completely happy with your purchase, you can return or exchange any unworn and unplayed items within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Pack Your Items
Place the items in their original packaging, ensuring all tags and protective seals are intact to qualify for a full refund.
Ship It Back
Print your prepaid shipping label provided by our portal and drop off the package at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund or ship your new exchange item within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing